DATA PROTECTION PRIVACY NOTICE

Background:

Fast Track Services Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our Clients and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

1.     Information About Us

Fast Track Services Ltd is a limited company registered in England and Wales under company number 11420107 with main trading address 59 Leighton Road, London NW5 2QH.  

E-mail: admin@fasttracklondon.co.uk

Phone Number: +44 749 300 1877 / +44 203 957 9800

2.     What Does Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and it is processed. It also explains your rights under the law relating to your personal data.

3.     What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in Part 4, below.

4.        The Type of Personal Information We Collect

We may collect some or all of the following personal data (this may vary according to the type of service we provide for you):

·        Name

·        Date of Birth

·        Gender

·        Colour of the eyes

·        Personal Height

·        Current Address and Past Addresses

·        Passport Information

·        Email Address

·        Telephone Number

·        Personal Details of Ancestors and Descendants

·        Passport Details of Household members

·        Financial Data

5.        How We Get the Personal Information and Why We Have It

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to the use of your personal data, or because it is in our legitimate business interests to use it.

In general terms, in addition to the processing of your data necessary for us to perform the services you have engaged us to provide, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:

·        contact you by post, email or telephone;

·        verify your identity where this is required by law understand your needs and how they may be met;

·        maintain our records in accordance with applicable legal and regulatory obligations

·        process financial transactions;

·        prevent and detect crime, fraud or corruption where permitted by law.

We may also share this information with the FCDO.

Under the UK GDPR, the lawful bases we rely on for processing this information are:

·        your consent (you are able to remove your consent at any time; you can do so by contacting us using the details is Part 1);

·        we have a contractual obligation;

·        we have a legal obligation;

·        we have a vital interest;

·        we have a legitimate interest.

6.     How We Store Your Personal Information

Your information is securely stored at our office and our secured online system.

We are required by legislation, other regulatory requirements and our insurers to retain your data where we have ceased to act for you. The period of retention required varies with the applicable legislation but is typically five or six years. To ensure compliance with all such requirements it is the policy of the company to retain all data for a period of seven years from the end of the period concerned.

7.        What Are My Rights?

Under data protection law, you have rights including:

7.1 Your right of access - You have the right to ask us for copies of your personal information.

7.2 Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

7.3 Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

7.4 Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

7.5 Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

7.6 Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details set out in Part 1 if you wish to make a request.

8.  How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@fasttracklondon.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk